Elevate your style with timeless pieces for the modern, confident woman.

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FAQs

Frequently Asked Questions

What payment methods do you accept?

We currently accept PayPal and Venmo for all orders placed through our website. It’s a secure and trusted platform that allows you to pay with your PayPal.

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Do you offer free shipping?

Yes, we offer free shipping on all orders within the United Kingdom. There are no hidden fees, and your shipping cost is fully covered at checkout.

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How long will it take to receive my order?

Our handling time is 1 to 4 business days, followed by a delivery time of 5 to 8 business days, depending on your location. Most orders arrive within 6 to 12 business days from the date of purchase.

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Can I return or exchange an item?

Absolutely. We offer a 30-day return and exchange window for all items in new, unused condition. Returns are free, and there are no restocking fees. To begin a return, just contact our support team at info@miravonne.com.

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How do I contact customer service?

You can reach us via email at info@miravonne.com or by filling out the contact form on our website. We aim to respond within 2 business days during our operating hours: Monday to Friday, 09:00 AM to 18:00 PM (GMT+1).

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Is it safe to shop on our website?

Yes. All transactions are protected using SSL encryption, ensuring your personal and payment information is kept secure. Your privacy and safety are a top priority at Harper Hue.